Skills Gap Analysis

The Key to Unlocking Workforce Excellence

The success of an organisation hinges on the capabilities of its workforce, which includes having the right people with the right skills at the right time. A skills gap analysis is a strategic tool that helps identify these capabilities, including the disparity between the skills an organisation’s employees currently possess and those it requires to achieve its objectives.

By pinpointing these gaps an organisation can implement targeted training, compliance and development initiatives, ensuring that employees are equipped to meet present and future challenges. For employees, a skills gap analysis provides insights into the specific knowledge and skills they need to enhance in order to perform their role at an optimal level.

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Benefits of a Skills Gap Analysis

Being able to determine the difference between actual and desired skills is immensely valuable as it delivers objective touchpoints on where the organisation – including the employee – can improve. Benefits include:

Pinpoint Opportunities for Growth

A skills gap analysis provides a clear understanding of employees’ current capabilities and identifies areas and opportunities that need development.

Supports Workforce Planning

By identifying the skills gaps within the organisation, businesses can prioritise upskilling their current workforce or recruiting new talent to address the identified needs effectively.

Targeted Training Programs

A skills gap analysis helps employers create targeted training programmes, ensuring relevant learning while reducing unnecessary expenses on generic or irrelevant training initiatives.

Boosts Performance & Competitiveness

Closing skills gaps enhances productivity, quality, innovation and competitiveness in the market. Teams with the right capabilities can deliver better results, driving overall business success.

Increased Satisfaction and Retention

Providing employees with opportunities to bridge their skill gaps fosters a sense of value and engagement. Satisfied employees are more likely to remain committed to the organisation, contributing to a positive workplace culture and lower turnover rates.

Skypiom's Approach

There are various approaches to conducting a skills gap analysis, each tailored to the specific needs of the organisation, its workforce, and the desired outcomes. Skypiom has identified that the most effective starting point is a skills gap assessment: this method evaluates and quantifies employees’ competency levels against expected standards, providing a clear benchmark. From this foundation, opportunities for growth can be identified and targeted training programs can be strategically implemented to address gaps.

To ensure fairness, validity and accuracy, each user should complete a unique assessment. This approach warrants reliable results even if questions are shared amongst users. Skypiom Compliance’s assessment suite solves this challenge by deploying a flexible question bank. The question bank can include any number of questions organised into groups, allowing the assessment author to define how many questions from each group are presented to the user.

Step 1: Planning

Defining the audience: the customer must determine which specific area or department will be the focus of the skills gap analysis. Each analysis is restricted to a single area or department within the organisation.

Communication: it is essential to clearly communicate the purpose of the skills gap analysis to the audience. The customer should explain the reason for the analysis to the users, the timeline as well as the desired outcome.

Step 2: Creating the Assessment

The customer must provide literature on the topic to be assessed, which will be used to create a question bank for evaluating users. This topic could include domain-specific knowledge or technical expertise. The materials should be provided in an electronic format, such as PDF or Microsoft Word, or in a video format, such as YouTube links or MP4 files.

Skypiom will develop a comprehensive question bank from the literature provided. Each multiple-choice question will ideally contain up to four answer options, vary in difficulty, and be grouped by topic for easy reference in reports. The size of the question bank will depend on the complexity and volume of the material provided. Skypiom will generate enough questions so that each user receives a unique question set, ensuring accurate results and enhancing credibility.

Although the exact number of questions cannot be guaranteed, a skills gap analysis question bank typically contains between 50 and 400 questions.

Step 3: Assessment Definition & Roll-Out

Once the question catalogue is approved by the customer, and the assessment duration, pass mark, and audience are defined, appropriate dates are scheduled for the skills gap analysis. Since each user will receive different questions the skills gap analysis may be spread over a number of days to limit the workplace interference.

Step 4: Debrief

Once completed, Skypiom – as part of the debrief and analysis – will present the results including gaps in knowledge and competencies to the customer.

Contact Us

Intrigued? Discover how a cost-effective and tailored skills gap analysis can transform your workforce and drive your organisation’s success. Contact us today to explore how we can help you identify and bridge critical skills gaps to meet your goals.