Performance Management Entity (PERMANENT)
One of the key learnings from “Kirkpatrick’s Four Levels of Training Evaluation”, the de-facto global standard of measuring training effectiveness, is that training only becomes valuable to an organisation if the training is actually applied on the job with measurable improvement of results.
Most LMS's measure only the learner reaction (level 1) and learning results (level 2). Changes in learner behaviour effected by training (level 3) and results such as return on expectations (level 4) are seldom measured due to the complexity of this environment. The most value is however gained by measuring Kirkpatrick Level 3 items.
Studies have shown that only 15% of all learners manage to apply what they had learned during training. It appears that many training departments would benefit from help in facilitating the measurement of Kirkpatrick Level 3 items.
The KMS aims to provide tools to help measure Kirkpatrick Level 3 items via the Performance Management Entity (PERMANENT), which may be used to track and develop performance of individual staff members, groups and departments as well other environments that require ongoing performance tracking and development.